Before contacting support
Include the page URL, browser, file type, and visible reference number. Never send a password or confidential source document.
Contact GoPDFMint for installation service, agency licensing, billing questions, conversion problems, or product feedback.
Ask about WordPress installation, activation, or shortcode placement.
Ask about plan upgrades, manual invoices, agency packs, or installation service.
Request missing tools, advanced engines, or workflow improvements.
Include the page URL, browser, file type, and visible reference number. Never send a password or confidential source document.
For conversion problems, plugin setup, licensing or business enquiries, email our support team. Include the page URL and any visible reference number so we can investigate faster.
Please do not email confidential source documents or passwords.